How We Work

Why work with us:

We pride ourselves on our consultative approach. We will walk you through every step of the process.
We regularly review and consult on questionnaire design, suggest sampling frames and methods, survey programming best practices, as well as data processing. Our team will be with you every step of the process.

General Approach:

At Research Results, Inc., we align ourselves by teams to provide our clients with the utmost dedicated and personalized service. Your team would be headed by an account lead/senior team member who would be your go-to person for all bids and pricing. Once a study is approved and ready to begin, a dedicated project manager will be assigned. Your project manager will handle the project timelines, communicatee between the teams, and make sure all materials delivered to you are of the highest quality. You will also have a direct line to your programming and DP team, should you want to talk to them directly. We understand that market research is not 9-5 so we have staff across the US in order to meet your time zone needs. Additionally, we have nighttime and weekend coverage all based in the US.

Continuity of Service:

We pride ourselves on our client relationships and the service we provide. We see ourselves as an extension of your team. We value partnerships above all, and it is most important to us that we are working with our clients as a team. We are dedicated to making sure your needs are always met, whenever that may be. We believe in transparency and an open line of communication with all our partners and seek to provide the best service and products we can to aid in your research success.

Capacity:

With our 30+ years of experience in the market research space, we have a strong understanding for the industry as a whole and expect that more than one project will be running concurrently. With a staff of 60+ and counting, we are more than capable of taking on multiple projects at a time for your team and are confident in our abilities to manage and hit your deadlines without issue.

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