Research Results, Inc. General Terms
Effective Date: 11/10/2023
Welcome to Research Results, Inc. (“we,” “us,” or “our”)! These General Terms govern your use of survey.researchresults.com and other web and mobile sites where we post a link to these terms (collectively the “Sites”). By visiting, accessing, or using any of our Sites, you are entering into a legally binding contract based on these General Terms with Research Results, Inc., a Massachusetts Corporation headquartered in Fitchburg, Massachusetts, USA.
You are entering into this contract on behalf of yourself when you use any of our Sites, and any reference to “you” in these General Terms pertains to you.
If you do not agree with any of these General Terms, please stop using our Sites immediately. Do not visit, access, or use any of our Sites if you do not wish to be bound by these General Terms.
Conditional Permission to Use our Sites
We grant you a limited, freely revocable, non-assignable, non-exclusive permission to use our Sites under the condition that you agree to and comply with these General Terms. Use our Sites only for participating in surveys and market research as a respondent.
For our clients, we provide access to respondents through three primary channels:
- Managed Panels: Respondents who have registered with our managed panels and express interest in participating in various research studies.
- Email Invitations via Qualified Mailing Lists: Invitations are extended directly or indirectly through email, where there is implied or express permission, to individuals who qualify through our mailing lists.
- Third-Party Panels: Members of third-party panels that we have contracted to participate in research studies.
In addition to these channels, respondents may be invited to participate in research studies and may receive rewards for their participation directly or indirectly from our clients.
Note: You are not permitted to resell or distribute any information or services provided on the Sites. If you use our Sites in violation of these General Terms or any applicable law, you breach our contract, access our Sites without permission, and infringe our intellectual property rights. We reserve all rights not expressly granted herein.
- Compliance: You must comply with our REQUIRED and PROHIBITED conduct detailed below.
- Access Termination: We reserve the right to cancel, terminate, and remove content and user accounts at our sole discretion for violations of these General Terms.
Research Results, Inc.
Attn: Privacy Officer
915 South Street
Fitchburg, MA 01420
United States of America
We may change the Sites or these General Terms, or discontinue any of our Sites at any time, without advance notice, at our sole discretion, for any or no reason. If you do not wish to accept the changes or assignment, your sole remedy is to terminate our contract and discontinue using the Sites.
Payments or Rewards Due
Clients may choose to provide incentives to respondents for participating in research studies offered through our site. You acknowledge that Research Results, Inc. is not independently obligated to provide incentives. Incentives may be distributed directly by a client or facilitated by Research Results, Inc.
Responsibility and Forfeiture: You may forfeit incentives if you violate these Terms of Service, do not satisfactorily complete a research session, or delete your account before receiving or redeeming the incentive. You are responsible for understanding and addressing any tax liability related to incentives.
We provide the Sites ‘as is,’ without express or implied warranties. Your use of the Sites is at your own risk. We do not guarantee that the Sites will meet your requirements or expectations, function uninterruptedly, or be error-free.
Limitation of Liability
To the maximum extent permitted by applicable law, we disclaim and exclude all liability for any damages or loss, except for damages caused with willful intent or gross negligence.
You represent that any content you post is legal, accurate, and owned or licensed by you. You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses arising from your use of the Sites.
Required and Prohibited Conduct
- Comply with our General Terms and all applicable laws.
- Protect your User ID and password, keeping it confidential.
- Answer questions honestly and completely.
- Use our Sites if you are under 13 or a European Union citizen under 16.
- Circumvent technical protection measures.
- Use unauthorized technologies to access our Sites.
- Share User IDs and passwords.
- Submit, store, or transfer material that violates intellectual property rights.
- Submit false information.
- Submit unlawful, obscene, defamatory, libelous, threatening, or harassing material.
- Submit material containing harmful computer code.
- Use another person’s account or impersonate another person.
- Interfere with the integrity or performance of the Sites.
- Attempt to gain unauthorized access to the Sites.
- Resell or charge others for use of or access to the Sites.
- Copy or distribute any part of the Sites in any medium.